{"id":21059,"date":"2025-08-27T10:35:48","date_gmt":"2025-08-27T10:35:48","guid":{"rendered":"https:\/\/peraparis.com\/?page_id=21059"},"modified":"2026-07-13T08:31:33","modified_gmt":"2026-07-13T08:31:33","slug":"politique-de-retour-remboursement","status":"publish","type":"page","link":"https:\/\/peraparis.com\/ar\/politique-de-retour-remboursement\/","title":{"rendered":"Politique de Retour &amp; Remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"21059\" class=\"elementor elementor-21059\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b1184b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"2b1184b0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df372ca sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"df372ca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ef86bc8 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"7ef86bc8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19372eea sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"19372eea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-690b98ed sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"690b98ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a2ec18c elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"a2ec18c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4f67bc sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"e4f67bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc87c00 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"fc87c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"layoutArea\"><div class=\"column\"><p>Votre satisfaction est au c\u0153ur de l&#8217;exp\u00e9rience Pera Paris. Si vous souhaitez retourner un article, nous vous invitons \u00e0 prendre connaissance de notre politique de retour et de remboursement pr\u00e9sent\u00e9e ci-dessous.<\/p><h4>1. De\u0301lai de retour<\/h4><div class=\"page\" title=\"Page 1\"><div class=\"layoutArea\"><div class=\"column\"><p>Vous disposez de 14 jours calendaires a\u0300 compter de la re\u0301ception de votre commande pour nous notifier votre souhait de retour. Vous devez ensuite nous retourner l\u2019article dans un de\u0301lai maximum de 7 jours apre\u0300s notre confirmation.<\/p><\/div><\/div><\/div><h4>2. Conditions d\u2019e\u0301ligibilite\u0301<\/h4><div class=\"page\" title=\"Page 1\"><div class=\"layoutArea\"><div class=\"column\"><p>Pour e\u0302tre e\u0301ligible a\u0300 un retour : L\u2019article doit e\u0302tre neuf, non porte\u0301, non lave\u0301 et non endommage\u0301. Il doit e\u0302tre retourne\u0301 dans son emballage d\u2019origine avec tous ses accessoires : dust bag, boi\u0302te, certificat d\u2019authenticite\u0301, e\u0301tiquettes intactes. Les articles personnalise\u0301s, grave\u0301s ou sur mesure ne peuvent pas e\u0302tre retourne\u0301s.<\/p><\/div><\/div><\/div><h4>3. Proce\u0301dure de retour<\/h4><div class=\"page\" title=\"Page 1\"><div class=\"layoutArea\"><div class=\"column\"><p>1. Envoyez une demande a\u0300 retour@peraparis.com en indiquant votre nume\u0301ro de commande et la raison du retour.<\/p><p>2. Vous recevrez par e-mail les instructions et l\u2019adresse de retour.<\/p><p>3. Les frais de retour sont a\u0300 la charge du client, sauf en cas de produit de\u0301fectueux ou erreur de notre part.<\/p><\/div><\/div><\/div><h4>4. Remboursement<\/h4><div class=\"page\" title=\"Page 1\"><div class=\"layoutArea\"><div class=\"column\"><p>Une fois l\u2019article rec\u0327u et inspecte\u0301, nous vous confirmerons par e-mail l\u2019acceptation ou le refus de votre remboursement. En cas d\u2019acceptation, le remboursement sera effectue\u0301 via le me\u0302me mode de paiement utilise\u0301 lors de l\u2019achat, dans un de\u0301lai de 7 a\u0300 10 jours ouvre\u0301s. Les frais de livraison initiaux ne sont pas rembourse\u0301s, sauf en cas d\u2019erreur de notre part.<\/p><\/div><\/div><\/div><h4>5. E\u0301changes<\/h4><div class=\"page\" title=\"Page 1\"><div class=\"layoutArea\"><div class=\"column\"><p>Nous n\u2019effectuons pas d\u2019e\u0301change direct. Pour une nouvelle taille ou un autre mode\u0300le, vous devrez retourner l\u2019article et passer une nouvelle commande.<\/p><\/div><\/div><\/div><h4>6. Articles de\u0301fectueux ou erreur de commande<\/h4><\/div><\/div><\/div><div class=\"page\" title=\"Page 2\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 2\"><div class=\"layoutArea\"><div class=\"column\"><p>Si vous recevez un produit de\u0301fectueux ou incorrect, contactez-nous sous 48 heures apre\u0300s re\u0301ception. Nous organiserons un e\u0301change ou un remboursement inte\u0301gral, frais de retour inclus.<\/p><\/div><\/div><\/div><p>Pera Paris se re\u0301serve le droit de refuser tout retour ne respectant pas les conditions ci-dessus.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ce0fbce elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"1ce0fbce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71737124 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"71737124\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-653057c1 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"653057c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Votre satisfaction est au c\u0153ur de l&#8217;exp\u00e9rience Pera Paris. Si vous souhaitez retourner un article, nous vous invitons \u00e0 prendre connaissance de notre politique de retour et de remboursement pr\u00e9sent\u00e9e&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21059","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/pages\/21059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/comments?post=21059"}],"version-history":[{"count":13,"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/pages\/21059\/revisions"}],"predecessor-version":[{"id":29725,"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/pages\/21059\/revisions\/29725"}],"wp:attachment":[{"href":"https:\/\/peraparis.com\/ar\/wp-json\/wp\/v2\/media?parent=21059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}